Privacy policy
What LP Contract Services does with the information you give us, and what you can ask us to do with it.
Who is responsible for your information
LP Contract Services is the trading name of Levi Pickering, a sole trader, 15 Thornton Road, Bridlington YO16 4QZ. Levi Pickering is the data controller for everything described on this page.
What we collect, and why
When you send an enquiry through this site we ask for your name, email address, phone number, postcode and the type of job you are asking about.
That is all we ask for. We use it to answer you, to arrange a survey, and to write your quote. We also record that you gave us permission to hold the enquiry, and whether you separately chose to hear from us again, because we have to be able to show you were asked.
If we go on to do the work, we keep the records the job itself creates: the certificate, the test results, the invoice, and any photographs of the installation.
Who else sees it
The enquiry form on this site is delivered by Formspree, which receives your message, stores it in our account and passes it to us. Formspree processes it on our instructions and for no other purpose.
If you message us on WhatsApp, your message is carried by WhatsApp, which is run by Meta under its own terms and privacy policy. We keep the conversation only to deal with your enquiry.
Email you send us is held in our Google Workspace mailbox, which Google runs for us on our instructions.
If your enquiry is about solar panels or battery storage, we pass it to Alectrona (RVTC Installations Ltd) so they can arrange your survey, and they become responsible for it from that point. Nothing else you send us is shared with them.
Nobody else is given your information for their own purposes. We do not sell it, we do not swap it, and we do not add you to anyone else's marketing list.
Cookies and measurement
We use Cloudflare Web Analytics to count page views. It sets no cookie, it does not follow you between sites, and it does not build a profile of you. There is nothing to opt out of because there is nothing stored on your device.
We set no analytics or advertising cookies at all. If that ever changes you will be asked first, with "reject all" and "accept all" offered equally, and this page will say so before it happens.
How long we keep it
Enquiries that do not turn into work are deleted after 12 months. Records of work we have actually done are kept for 6 years, because certificates, test results and invoices have to be available for that long.
What you can ask us to do
You have the right to ask us to:
- tell you what we hold about you, and give you a copy;
- correct anything that is wrong;
- delete it, where we are not required to keep it;
- stop using it, or limit what we use it for;
- hand it to you, or to someone else, in a portable form;
- stop sending you anything, which you can also do by replying and saying so.
Asking costs nothing and we will answer within one month. If you think we have got it wrong you can complain to the Information Commissioner's Office at ico.org.uk, though we would rather you told us first so we can put it right.
How to contact us
- Email: hello@lp-contract-services.co.uk
- Phone: 07541 673465
- Post: 15 Thornton Road, Bridlington YO16 4QZ
Changes to this policy
If this policy changes we update the date on this page. We will not quietly start doing something with your information that this page does not describe.
Also on this site: Terms and conditions · Cancelling your order